I to replace 2 c/v boot outter on left/right sides on 05-13-2011 with only 93928 miles on my van. They guy who replaced the 2 outter boots said they would last 20000-40000 miles.
on 2-28-12 with mileage only 108000 the 2 outter c/v boots are cracked and torn.
I took my Van over to another Shop due to Brake Masters *** Products. I called Brake Master where the repair was made and they wont reimburse me do to it being over 1 year. I called the Customer Service line at 18008885545 and they will not do anything about it either. I told Brake Masters that I will give them there crappy C/V boots back.
They said that they can not reuse them if they are cracked.
With a Technician saying certain mileage until parts go bad, shouldnt the shop promise to reimburse things to keep customers? Since they will not reimburse me or give me store credit, I will be happy to go to another shop and tell friends, family, co-workers, everyone to not Support Brake Masters *** Services.
Monetary Loss: $159.