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I took my vehicle to Brake Masters on Oct. 14 in Las Vegas. My brakes would lock after driving a short distance. Since they had bled my brakes in the past, I figured I was experiencing the same problem again. The mechanic informed me that the ABS system in the car was...
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#1127826
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So a couple weeks ago my serpentine belt came off of my vehicle. Brake Masters on Houghton and Old Vail in Tucson, AZ was the only place close enough to work on my car before it would overheat. They did look at the car and said it was the belt and that one pulley was...
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I liked
  • Customer service
I didn't like
  • Them using the wrong part
#1105834
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Went to break Masters in Good year AZ on April 2017. my Dodge van was dying when coming to stops. even by doing the Diagnosis they couldn't solve it. I took my Van a total of 5 Saturdays in a row. I was charged a total of $560 dollars and did not fix the problem. I...
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1.0
I didn't like
  • Unhappy
#1062866
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I had a wonderful experience at Brake Masters

Brake Masters
#1048240
4.7
Details
I took in my truck for a Full service LOF. The Asst. Mgr. Jerry Bailon. Took it in and quoted a time that it would ready. I also asked to rotate the tires. Which they did. I came back a the time he said, my truck was ready. He also went over the paperwork with me. I really appreciated that. I WILL be bringing my truck back to Brake Masters because the work and customer service. Thank you.
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Brake Masters Customer Care Review

Brake Masters
#952457
1.0
Details
Brought car into the surprise shop just for a simple alingment and they said needed shocks and struts over 800 i said no took it somewhere else and they said my car is fine. They lied and also 50 for the alingment and my car is still pulling.
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Brakes Repair Review

Brake Masters
#657115
3.5
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I had breaks done and currently have life time waranty on them but they put the cheapest pads possible and thus breaks squeaking and not breaking good and they recommended new rotor and they installed them and they were warped brand new. Not fair brake masters shame on you! All you want is to charge for labor.
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Brake Repair Review

Brake Masters
#626699
They did lousy job on my brakes and tried to blame it on other things they did not own up to their mistake like the warranty says.
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Mother took vehicle to Brake Masters. Car drove dead on straight as an arrow and I told her not to take the vehicle for a wheel alignment over text message and ty hat that's only for people who have bad accidents (deep deep pot hole diving) whose cars dog leg down the...
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3.0
#977136
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My power steering hose was leaking, so I took it over to 51st ave and peoira in Glendale AZ 85302. So after look it over for about 20 min or so, this guy matt comes out with a "report" and estimate of what it was. He said it needed a new power steering pump with a...
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#805703
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me querian cobrar 20 dolares por el tornillo ok despues no querian que cambiara la bandeja del aceite me fui al peepboys me cambiaron el aceite quitaron el tornillo barrido me costo 5 dollas el tornillo y hace unos meses yo llebe mi carro para el cambio de aceite y me...
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I didn't like
  • No me gusto
#802575
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I just found this website and it made me think of a terrifying situation I had after I took my car to Brake Masters on San Antonio Dr., NE in Albuquerque NM in 1999. I took my car to them to check my brakes. The intake mechanic was a total weirdo who looked like...
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#780360
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I have been taking my Volvo XC90 to Brake Masters for continuous service, but when I had service completed at the Brake Masters- Store #186 9240 West Peoria Avenue Peoria, AZ 85345 And found that I was charged more for the service than what was noted to me at my...
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Anonymous
Anonymous

This guys a lying piece of trash car takes extra oil and states in package filter may be more on some Euro cars and trucks

2.7
#733792
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.I took my car to brake master may 16th 2015 in Fontana California on Sierra 40 oil change the next day we noticed there was oil in my reservoir for the radiator it was not like that I know that for sure I called and complained they said it was impossible and they...
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#640893
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Contact Brake Masters

Mailing Address:
Brake Masters
Field Support Center 6179 E. Broadway Blvd.
Tucson, Arizona 85711
Phone:
(800) 888-5545
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Brake Masters Products and Services

II took my car Toyota Camry brake master May 16 2015 40 oil change the mechanic went and put the remaining oil that was taken out of my car in my reservoir for my radiator it wasn't like that the day before they did not eat it and said it was impossible and they lied...
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Anonymous
Anonymous

this complaint was in Fontana California I don't know why its in San Francisco on Sierra

#640892
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