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I had breaks done and currently have life time waranty on them but they put the cheapest pads possible and thus breaks squeaking and not breaking good and they recommended new rotor and they installed them and they were warped brand new. Not fair brake masters shame on you! All you want is to charge for labor. Add comment

  • May 26
  • Service Centers and Customer Services
  • San Francisco, California
  • Oil Change
  • 38
  • REVIEW RATING 4/5

.I took my car to brake master may 16th 2015 in Fontana California on Sierra 40 oil change the next day we noticed there was oil in my reservoir for the radiator it was not like that I know that for sure I called and complained they said it was impossible and they refused to look at the cameras because they didn't believe it the owner called me up yelling at me like I did something wrong they... Read more

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  • May 26
  • Service Centers and Customer Services
  • San Francisco, California
  • Oil Change
  • 27
  • REVIEW RATING 4/5

II took my car Toyota Camry brake master May 16 2015 40 oil change the mechanic went and put the remaining oil that was taken out of my car in my reservoir for my radiator it wasn't like that the day before they did not eat it and said it was impossible and they lied to me about the cameras they said they couldn't get the password which was a lie they refuse to look at the cameras and they... Read more

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They did lousy job on my brakes and tried to blame it on other things they did not own up to their mistake like the warranty says. Add comment

I been waiting for my vehicle for almost four hours already for aligment while waiting I see people drive in to the repair shop handling the key's to employees and getting the service right away this really sucks because my money counts =( Add comment

  • Apr 11
  • Service Centers and Customer Services
  • Rancho Cordova, California
  • Engine Misfire
  • 38
  • REVIEW RATING 4/5

Brake Masters has bad service. I took my car in for a misfire and they put things it didn't need instead. When they handed me back my car I still had the problem. They charged me a lot. I took it to an honest mechanic and he fixed the problem for a third or less of what Brake Masters did. I would not recommend them to my worst enemy. They probably don't even do good brake jobs, much nothing... Read more

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  • Mar 01
  • Service Centers and Customer Services
  • Albuquerque, New Mexico
  • Brakes Repair
  • 103
  • REVIEW RATING 4/5

I took my Nissan Rogue to the Brake Masters on Coors NW for brake job. The replaced parts on all four wheels. I took my car in because it would vibrate a little when I braked. The brakes were not making any noise at all. I left the car with them and picked it up later that day. The next day the brakes were making a metal on metal loud sound. I took the car back and left it with them for... Read more

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  • Jan 14
  • Service Centers and Customer Services
  • Albuquerque, New Mexico
  • Fuel Pump
  • 79
  • REVIEW RATING 4/5

Albuquerque, NM. Took Ford Explorer there because it would not start. After $89 Diagnostic, was told it was the fuel pump.... Estimate OVER $1500! They wanted $850 just for the pump assy. + 49.99 for filter . Labor $250 to install pump and $89 to install filter?? REALLY? Looked on the internet and found that this job should cost 4-$500! I found a pump on autozone for $250 and filter for $12.99... Read more

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  • Jan 03
  • Service Centers and Customer Services
  • Phoenix, Arizona
  • Maintenance Special
  • 90
  • REVIEW RATING 3/5

I have taken my car to the Anthem, AZ Brake Masters for several years and always left feeling treated fairly. Last month(Dec.'15) I took car in for a $150 Maintenance Special for which I was billed $212. After questioning the Manager on the phone, and later in person, he reduced bill to $159. Before taking the car in I noticed a few drops of fluid on the garage floor and asked them to check it... Read more

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Took my 99 Tahoe in for the transom case they put in a used transfor case they didn't seal it right all the oil leaked out now I'm replacing it again. I paid 1500 the first time. It was only a year ago. I'm sure it's going to be at least that much this time. So disappointed. Add comment

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